What To Expect

COVID-19

We will remain open during local and national lockdowns, and continue to treat patients in clinic, as well as offering online appointments. As a healthcare provider we are not required to close, and patients are advised to continue with their scheduled appointments and any urgent care they may need so long as they are well.

We have a range of safety protocols in place to help keep our patients and our team safe; and will be continuing to monitor advice from the government and the governing bodies relating to our therapies.

Before you arrive you will receive, via email, a COVID declaration form to tell you a bit more about these, and also for you to confirm you are not displaying any COVID symptoms and have not come into contact with someone who has contracted the virus.

We ask that if you have driven to the clinic, you wait in your vehicle in our car park and your practitioner will collect you at the time of your appointment. If you do not have your own vehicle then we have a sheltered outdoor waiting area, and we have also recently reopened our waiting room for a maximum of two patients at a time.

When you come into the clinic for your appointment, you will have your temperature taken and be asked to wear a mask. Your practitioner will also be wearing PPE for your appointment. Any questions you have, or if you are mask exempt please do let us know.

Your First Visit

Before your visit you will be sent an intake form to complete, which will ask some questions about your condition and also record your medical history for your practitioner.  Your first visit will take between 45 minutes and an hour. The appointment starts with an opportunity for you to tell your practitioner about your symptoms and explain what you would like from your care. After listening to your concerns your Chiropractor / Osteopath will perform a thorough examination (including a postural evaluation, orthopaedic testing, a neurological examination, muscle testing and palpation of the joints and muscles associated with your injury). Following your examination your practitioner will spend some time explaining your current problem, how it developed and how they can help correct it. At Blackfen Chiropractic Clinic we like to perform treatment on your first visit to start the healing process straight away. If your case requires further imaging e.g. x-rays, MRI scans or Ultrasounds scans, your Chiropractor / Osteopath will discuss this with you and will be able to refer you to the appropriate service.  We know that the first visit can feel like an overload of information. To help you make sense of it all your practitioner will send you a written report on your case, detailing their assessment, diagnosis and full treatment plan. We find that when patients have a good understanding of their condition, they are often in a better position to assist recovery. 

Your Second Visit

During this visit your Chiropractor / Osteopath will answer any questions you may have regarding the report you were sent. Treatment, as mentioned on your report, will then take place. This visit usually takes about 15-20 minutes.

Progress Reviews

At Blackfen Chiropractic Clinic we make sure to review your progress throughout your treatment plan, to check that you are improving as expected and also to discuss any additional questions you may have or help you might want. We often find when patients first come in to see us their main concern is to minimise pain, however as they recover other goals become more relevant, such as being able to pick up grandchildren, get back into a favourite sport, or even improving a personal best! We’re here to positively influence your health whatever your goals may be.

Regular Visits

Since the groundwork has been laid at the first two appointments, follow up visits tend to take 15 minutes. Like a regular workout at the gym, each visit builds on the ones before. Missed visits can interfere with the momentum necessary to make the needed changes. We recognise your time is valuable, so we do everything possible to make your visits time efficient without compromising our high standards of care.